Shipping policy
Last Updated: June 2026
Thank you for shopping with Aura Bloom. The following Shipping Policy explains how we process and deliver orders.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are not processed or shipped on weekends or holidays.
- During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Canada: 10–20 business days
- International Orders: 10–25 business days
Please note that shipping times are estimates and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout and displayed before you complete your purchase.
We may occasionally offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
Please allow 2–5 business days for tracking information to update.
Delays
Delivery delays may occur due to:
- Severe weather
- Customs inspections
- Carrier issues
- High shipping volumes
- Holidays
We appreciate your patience if delays occur beyond our control.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, please contact us immediately. We cannot guarantee changes once an order has been processed.
Lost or Stolen Packages
Aura Bloom is not responsible for packages marked as delivered by the carrier.
If you believe your package has been lost, please contact the shipping carrier first and then reach out to our support team for assistance.
Contact Us
If you have questions about shipping, please contact us:
📧 Email: roseopoku2002@gmail.com
We aim to respond within 24–48 business hours.